Information for /
Coronavirus (COVID-19)

UPDATE – 19 August 2021

With the easing of public health restrictions in Queensland, the Tribunal’s Brisbane office will resume its usual operations.

At this stage, the Tribunal will not yet resume in-person hearings in the following areas:

  • City of Brisbane
  • City of Ipswich
  • Logan City
  • Moreton Bay Region
  • Redland City
  • Sunshine Coast
  • Gold Coast City
  • Noosa Shire
  • Somerset Region
  • Lockyer Valley
  • Scenic Rim  

Hearings in those areas will be held with members attending remotely. For hearings scheduled outside of those areas, one or more MHRT members may attend the hearing venue.

Should you have any questions about the location of a hearing, please contact the MHRT. If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE – 9 August 2021

Even though Queensland Health has lifted the lockdown for the 11 Local Government Areas in South East Queensland, other social distancing requirements remain in place and a lockdown has been announced for 2 Local Government Areas in Far North Queensland and. For those reasons, the following arrangements will be in place until further notice:

  • Hearings scheduled within the 11 Impacted Areas and 2 Locked Down Areas noted below will be conducted remotely with no MHRT members appearing in person at hospitals or community venues.
  • Hearings scheduled outside of those areas will be held as scheduled and one or more MHRT members may attend the hearing venue.
  • The Tribunal’s Brisbane office will be closed to all visitors, however, the MHRT will still be able to be contacted via the usual email addresses and phone numbers.

Impacted Areas: Brisbane, Moreton Bay, Ipswich, Logan City, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Locked Down Areas: Cairns and Yarrabah.

Should you have any questions about the location of a hearing, please contact the MHRT. If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please also note that during this time, the MHRT’s main telephone number will be available for calls between 9am and 4pm.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE – 2 August 2021

Queensland Health has announced lockdown restrictions for 11 Local Government Areas in Queensland. At present, that lockdown will continue until Sunday 8 August. The following arrangements will be in place for as long as the lockdown continues.

  • Hearings scheduled within the 11 Local Government Areas noted below will be conducted remotely with no MHRT members appearing in person at hospitals or community venues.
  • Hearings scheduled outside of those areas will be held as scheduled and one or more MHRT members may attend the hearing venue.
  • The Tribunal’s Brisbane office will be closed to all visitors, however, the MHRT will still be able to be contacted via the usual email addresses and phone numbers.

11 Local Government Areas: Brisbane, Moreton Bay, Ipswich, Logan City, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Should you have any questions about the location of a hearing, please contact the MHRT. If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please also note that during this time, the MHRT’s main telephone number will be available for calls between 9am and 4pm.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE – 29 July 2021

Queensland Health has announced that mask-wearing continues to be required in the 11 specified Local Government Areas for another week. Given the ongoing extensions to this requirement, the MHRT will operate as follows until further notice:

  • hearings scheduled within the 11 Local Government Areas noted below will be conducted remotely with no MHRT members appearing in person at hospitals or community venues.
  • hearings scheduled outside of those areas will be held as scheduled and one or more MHRT members may attend the hearing venue.

11 Local Government Areas: Brisbane, Moreton Bay, Ipswich, Logan City, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Should you have any questions about the location of a hearing, please contact the MHRT. If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE – 22 July 2021

Due to the announcement today that mask-wearing will continue to be required in some Local Government Areas, the MHRT will operate as follows up to and including Monday 2 August 2021:

  • hearings scheduled within the 11 Local Government Areas noted below will be conducted remotely with no MHRT members appearing in person at hospitals or community venues.
  • hearings scheduled outside of those areas will be held as scheduled and one or more MHRT members may attend the hearing venue.

11 Local Government Areas: Brisbane, Moreton Bay, Ipswich, Logan City, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Should you have any questions about the location of a hearing, please contact the MHRT.

If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE – 15 July 2021

Due to the ongoing need to wear masks and the tighter social distancing rules in some Local Government Areas within South-East Queensland, the MHRT will operate as follows up to and including Monday 26 July 2021:

  • hearings scheduled within the 11 Local Government Areas noted below will be conducted remotely with no MHRT members appearing in person at hospitals or community venues.
  • hearings scheduled outside of those areas will be held as scheduled and one or more MHRT members may attend the hearing venue.

11 Local Government Areas: Brisbane, Moreton Bay, Ipswich, Logan City, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Should you have any questions about the location of a hearing, please contact the MHRT.

If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE - 29 June 2021

In accordance with the Premier’s announcement earlier today that South East Queensland and the Townsville region will enter a three day lockdown from 6pm 29 June 2021, the MHRT has determined that:

  • staff will work remotely for the three days; and
  • all hearings will be conducted remotely. This means that MHRT members will not attend hearings at the MHRT’s Brisbane office or at hearing venues. 

During this three days, the Brisbane office will be closed to all visitors, however, the MHRT will still be able to be contacted via the usual email addresses and phone numbers. 

To give all hearing attendees sufficient certainty of arrangements, hearings will be conducted remotely up to and including Friday 9 July 2021.

If you have an upcoming MHRT hearing, please contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team. 

Please visit the Queensland Health website for additional updates on COVID-19.

UPDATE - 11 January 2021

The MHRT was pleased to hear the Queensland Premier’s announcement this morning that the lockdown for Greater Brisbane will conclude at 6pm this evening. In relation to the wearing of masks and social distancing requirements, the MHRT has made the following arrangements:

  • staff will return to the MHRT’s Brisbane office from Tuesday 12 January 2021.
  • all hearing locations have been reviewed and members will be scheduled at appropriate venues. This means hearings may be conducted with MHRT members attending in person, from the MHRT’s Brisbane office or from home.

No hearings will need to be cancelled.

If you are attending a hearing in person, please have regard to the requirements announced by Queensland Health including in relation to the wearing of masks and social distancing.

Please continue to contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team. We recommend that you visit the Queensland Health website for additional updates on COVID-19.

UPDATE - 8 January 2021

With the Queensland Premier’s announcement this morning that Brisbane will enter a three day lock down from 6pm Friday 8 January 2021, the MHRT has determined that on Monday 11 January 2021:

  • staff will work remotely; and
  • members will attend all hearings remotely (and will not attend the MHRT’s Brisbane office or hearing venues).

The MHRT will still be able to be contacted via our usual email addresses and phone numbers. The MHRT will continue to monitor the situation and further updates will be made once more information is known.

Please continue to contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team. We recommend that you visit the Queensland Health website for additional updates on COVID-19.

UPDATE - 26 August 2020

The MHRT is aware of a recent increase in spread of COVID-19 in South East Queensland and is continuing to monitor this situation.  At present, given the arrangements that the MHRT already has in place, there is no need for any changes to the MHRT’s operations. Hearings continue to be conducted remotely, staff are working both in the office and from home and we ask that all contact with the MHRT be via email, post or phone rather than by visiting our office in person. In the coming months, some members may return to hearing venues in person, however, this will be regularly assessed and members will not attend at venues identified by Queensland Health as restricted local government areas.

Please continue to contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team. We recommend that you visit the Queensland Health website for additional updates on COVID-19.

UPDATE - 8 June 2020

MHRT staff are commencing a return to the office in the week beginning 8 June 2020. All attendance in the office will be in line with social distancing requirements. It is important that you continue to communicate with us as you have throughout the pandemic, by email, post or phone. For the protection of you and our staff, we ask that you not visit the office, as numbers are strictly limited.

Thank you for your cooperation through these difficult times.

UPDATE - 30 April 2020

The MHRT acknowledges that the Queensland Government is relaxing some community restrictions given the slowing of the spread of Covid-19. At this stage, the MHRT does not have a date planned for staff to return to the office or for face to face hearings to recommence. However, the team are currently considering an appropriate strategy for return to the office and will keep you informed as more is known.

Please continue to contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

UPDATE - 9 April 2020

We would like to thank everyone who attends Tribunal hearings for their patience and understanding. The Tribunal is continuing to conduct all hearings using remote conferencing.

Please continue to contact your treating team to discuss whether you would like to attend your hearing and how best that can occur. If you do not want to attend your hearing but you are happy for it to still go ahead, please make this clear to your treating team.

The Tribunal continues to issue information to each person receiving a Notice for their upcoming hearing and a copy of that information can be found here.

The Tribunal’s President has also issued a Practice Direction which you can read here. It sets out how people can attend hearings and encourages the use of written submissions by representatives where appropriate.

Should you have any questions about the Tribunal’s practices or your hearing, please contact us. Details of how to contact the Tribunal can be found on the Contact us page.

UPDATE - President's Address - 1 April 2020 

UPDATE - 25 March 2020

The Tribunal is trying its best to continue to conduct hearings as scheduled. However, with limitations on internet and phone coverage at present, we may experience some technical difficulties.

We would like to extend our thanks to all persons participating in their hearings remotely including patients, support persons, and representatives. Everyone has shown great patience and support during what are very challenging times.

We acknowledge that some people trying to dial in to hearings may find it difficult. Please continue to persevere as it sometimes takes multiple attempts to connect.  We also understand that some people’s circumstances may change unexpectedly in the coming weeks so we ask all patients to keep in touch with their treating teams about whether they wish to attend their hearings.

Some things to consider ahead of a hearing:

  • Consider preparing a self-report for the Tribunal. This allows the members to still know your views, wishes and preferences without having to be there to talk to the Tribunal. You can use the self report form on our website or simply send us an email.
  • Start planning for your hearing early and speak to your treating team about whether you would like to attend and how best to make that happen.
  • Make sure your treating team has your up to date contact details, including where possible, your mobile phone number.
  • If you do not wish to attend your hearing but are happy for it to continue in your absence, please let your treating team know.
  • If you do not wish to attend your hearing but would like a representative to attend to speak on your behalf, discuss this in advance with your treating team.
  • Hearings may be delayed throughout the day as members deal with challenging technology. Be prepared that your hearing may start late or run longer than expected.

UPDATE - 20 March 2020

COVID-19 Update regarding contacting the Tribunal

Due to recent changes to the Tribunal office working arrangements as a result of COVID-19 all calls have been diverted to our reception phone number. If you wish to contact the Tribunal this phone number will continue to be monitored however we may be experiencing higher than usual wait times. We recommend you use the contact form below or email [email protected] for a more timely response.  

We thank you for your patience during this time.

UPDATE - 18 March 2020

From Monday 23 March 2020, the Tribunal will cease to conduct face to face hearings.

Hearings will be conducted as follows:

  • Tribunal members will join the hearing via videoconferencing from a number of different locations.
  • Your treating team may join the videoconference from a hospital or community venue OR they may join by videoconference or telephone from somewhere else (e.g. their office or home).
  • You may attend with your case manager or other treating team member as you ordinarily would at a hospital or community venue OR you may like to join via phone from your home.

Please let your case manager or other treating team member know how you would like to join your hearing. 
If you are not able to attend your hearing, you may prefer to send a self-report to the Tribunal. This can be a written letter or email. You may want to use the self report template. Click here to access a copy of the self report. 

If you do not want to attend your hearing but are happy for the hearing to go ahead, please let your treating team know.

MESSAGE - 16 March 2020

Over the coming weeks and months, Coronavirus (COVID-19) may impact on how the Tribunal manages hearings.  We are only just beginning to see those impacts upon individuals, health services, and doctors and nurses. 
The Tribunal will continue to schedule reviews for as long as its staff and members can continue to do so, however despite our best intentions, your reviews may be impacted.  Such impacts may be: 

  • Tribunal members may conduct your hearing by phone or video link;
  • the way you attend your hearing may change (eg. you may participate over the phone);
  • your hearing venue may change;
  • you aren’t able to attend your hearing; or
  • your hearing may need to be cancelled.

Please be aware that cancellation of hearings by the Tribunal will be a last resort. 

We will notify you of any changes to your hearing, or if your hearing is cancelled we will give you information about your next hearing. 

If you have any questions about your hearing or the Tribunal’s preparations in response to COVID-19, please feel free to contact our office.